Colors
Every artwork is handcrafted. Each work may look slightly different. Also, colors change depending on the monitor so please check the pantone palette below.
⬤ Pantone 228C + ⬤ Pantone 4162C
Production Policy
Artworks are handcrafted after you order. It is impossible to get a refund or exchange artwork once the payment is completed.
Crafting Period
Approximately 2 to 3 weeks from the ordered date, depending on the artwork.
Shipping
Choose shipping date on the payment process.
Shipping Fee
+10 USD
Materials
Natural lacquer, linen cloth, ocher, pine wood
Precautions
- It is recommended to wash with neutral detergent using a soft cotton cloth or sponge, and then store it after removing moisture with a soft cloth.
- Soaking in water for a long time may cause deformation.
- Heating appliances such as microwave ovens, dishwashers, and ovens are not allowed.
- If the product exposed to light for a long time, the color may change. When washing and drying the tableware in a bright place, do not overlap each other so that there wouldn't be any shadows.
- Strong impact may cause damage to the product.
- In the case of international shipping, it differs depending on the type of product, weight (including box weight), and quantity.
- Please note that the delivery date of this product may take 5 ~ 10 business days after your order and it may take more time due to the nature of international shipping.
- Since it proceeds to delivery immediately after payment, if you want to exchange or cancel before delivery, please contact the seller.
- Duties and taxes are the responsibility of the recipient and the company is not responsible. In this regard, costs such as shipping fees will be deducted from the refund amount.
Please proceed after contacting our customer center for cancellation, exchange, or return made after your payment.
- For exchange, and return due to customer’s change of mind, the customer must pay shipping.
(Except for defect of product and delivery error)
- However, please note that in the following cases, it will not be returned or exchanged even within 7 days after receipt of the item.
* If the value of the product is damaged due to removal of product tag, opening and loss or damage of goods box.
* In the case of shoes, if they were worn outdoors or have signs of use.
* Handmade shoes of individual order made items (heel height, foot width, size change)
* Some of the special offer products cannot be exchanged or returned, so please refer to the product details of each product.
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